Void inspection platform · UK Social Housing

Turn empty homes
around faster.

NowInspect captures every void inspection on site, prices the works against your SOR schedule in real time, and gives your office a live view of the whole operation.

40–45
voids managed / month
~2 hr
average on-site inspection
100%
sign-offs audited
80 Old Hale Way
Inspection
Time on site
2 hr 31 min
Kitchen — flooring
8.5 m²
Keys received
3 sets
Recharge (billable)
£320.00

Trusted by void teams across UK social housing

Hillcrest Housing
Northgate HA
Riverside Homes
Parkview Living
Anchor Court
Meadowfield

One platform, from keys to recharge

Everything the field team records flows straight to the office — no paper forms, no re-keying, no waiting for the operative to get back to base.

On-site capture

Record timings, works, measurements, photos and keys from any device — built to keep working when the signal in an empty property does not.

SOR pricing in real time

Match works to your schedule of rates as you inspect, with the tenant recharge total recalculated on every line.

Recharge & audit trail

Every timing, line and sign-off captured against the £250 threshold for a defensible, itemised tenant recharge.

Live office dashboard

Track void times, inspection performance and reclaims across the portfolio without leaving your desk.

How it works

From empty property to recharge in three steps

01

Field App

The operative inspects the void on site — timings, works, measurements, photos and keys captured in three tabs.

02

NowInspect Hub

Works are priced server-side against your SOR schedule, the recharge is computed, and the record is stored and audited.

03

Reports

The office reviews the full inspection, tracks void performance and issues a defensible tenant recharge.

A freshly refurbished empty void property ready for a new tenant
Built for the reality of void work

Made for the property, not the office desk

Void inspections happen in cold, empty homes with patchy signal — so NowInspect is built to keep the operative moving and get the numbers right the first time.

  • Works offline in empty properties with poor signal, then syncs when back in range
  • Measured items like flooring and carpet capture the area without inflating the price
  • Keys, decoration vouchers and order references logged against every void
  • Server-side pricing means the recharge on the invoice is never set by the device
0
paper forms in the field
£250
recharge threshold enforced in data
3 tabs
to complete a full inspection
1 tap
to price a whole room
The office view

Everything the office needs, at a glance

Void volumes, average inspection times and reclaims across the portfolio — with faster and slower inspections flagged before anyone opens a record.

Portfolio dashboard
117
Live spec
11
Unallocated
34
Keys taken
62
Submitted
Recent inspectionsvs. association average
80 Old Hale Way
J. Fielding
2 hr 31 min
14 Meadow Rise
S. Okafor
3 hr 48 min
4 Parkview Court
J. Fielding
1 hr 52 min
27 Anchor Lane
D. Whitmore
4 hr 05 min

Void teams get their time back

From the office to the operative on site — NowInspect fits the way void work already happens.

We used to wait days for paperwork to come back from site. Now the inspection is in the office before the operative has left the property, priced and ready to review.
RA
Rachel Adeyemi
Void Manager, Hillcrest Housing